Legal
Cookie Policy
Last updated: May 2025
This Cookie Policy explains what cookies are, how ostaragroups uses them on our website at ostaragroupsm.com, and what options you have for managing them. It should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files stored on your device by your web browser when you visit a website. They help websites remember information about your visit — such as your preferences or actions — so that the experience works correctly and certain choices do not need to be repeated on each visit.
Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (stored until they expire or you delete them).
2. How We Use Cookies
We use cookies for the following purposes:
Strictly Necessary Cookies
These are required for the website to function. They cannot be switched off. They are typically set in response to actions you take, such as recording your cookie consent choice.
| Cookie Name | Purpose | Duration |
|---|---|---|
cookie_consent |
Stores your cookie consent preference (accepted or declined) | 12 months |
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — which pages are visited most, how long visitors stay, and where they come from. This helps us improve content and navigation. These cookies collect information in aggregate and do not identify individual visitors.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics — distinguishes unique visitors | 2 years |
_ga_* |
Google Analytics — session state | 2 years |
_gid |
Google Analytics — visitor session identifier | 24 hours |
Functional Cookies
Functional cookies enable enhanced features and personalisation. On our website this currently includes storing your language or display preferences if applicable.
| Cookie Name | Purpose | Duration |
|---|---|---|
pref_lang |
Remembers display preferences if set | Session |
3. Third-Party Cookies
Some cookies on our site are placed by third-party services. These include analytics providers (such as Google Analytics) and embedded maps. Third parties may set their own cookies according to their own policies. We encourage you to review the relevant policies:
- Google Analytics: policies.google.com/privacy
- Google Maps: policies.google.com/privacy
4. Managing Cookies
When you first visit our website, you will see a notice at the bottom of the page asking for your consent to use non-essential cookies. You can choose to accept or decline.
You can also manage cookies through your browser settings. Most browsers allow you to view, block, and delete cookies. Please be aware that disabling cookies may affect how parts of the website function. Here are links to guidance for common browsers:
To opt out of Google Analytics across websites, you may use the Google Analytics Opt-out Browser Add-on.
5. Update Your Preference
You can update your cookie preference at any time by clicking the button below. This will reset your stored choice and show the consent notice again.
6. Changes to This Policy
We may update this Cookie Policy from time to time. The date at the top of this page indicates when it was last revised.
7. Contact
If you have questions about how we use cookies, please get in touch:
- Email: [email protected]
- Phone: +60 12-640 8273
- Address: Level 16, Menara Etiqa, Jalan Bangsar, 59200 Kuala Lumpur